To create an order, browse our online shop, find a design you like, choose your desired combination from the dropdown menu selection/s (Quantity, Print Style, etc), click ‘Purchase’, then choose your cardstock, envelope, and fill in the pop-up text box with your design colour choice (if applicable), and all the information you’d like included on your invitation, including names, event date, type & venue, contact details, specialised wording, etc.

When we receive your order, you will be emailed a confirmation containing a unique job order number that will be used as reference in all correspondence regarding your order, including all proofing emails.

Once your order is received, we will assemble a proof with your supplied details and email you a secured PDF within 1-3 business days. Please check your proof carefully for spelling, colour, layout, etc.

If you find any errors or would like to make alterations, please respond to the proof email with any required changes and we will email you an updated proof for checking.

If no changes are required, please respond to the proof email with confirmation to proceed and our team will place your order in the production line.

While we will attempt, with all reasonable duty of care, to match colours please note that there may be some colour differences between digital proofs and final print due to monitor calibration and brightness, coloured, alternative or substitute stock options and different printers, inks and techniques used to produce the final print.

 
Unless otherwise stated, all items for print will be outputted exactly as per emailed digital proofs including the placement of Vicious Designs' website &/or logo.

During production & finishing, your order is queued and processed for all relevant printing and trimming techniques

Digital printing & trimming: 4-7 business days

White ink printing & trimming: 6-10 business days

Hot foil stamping, letterpress, embossing & die-cutting takes a little longer due to each design order requiring the creation of its own plates. Please allow 7-12 business days

Laser cut petals, wallets, pockets, wraps & belly bands: approximately 15-20 business days (possibly longer for volumes higher than 200 units)

Vicious Designs reserves the right to use any artwork or designs created or edited by us in any future promotions, advertising or marketing purposes including but not limited to our website, Facebook, Instagram, Pinterest, any other social media platforms, printed marketing materials, or physical exhibition displays.

All reasonable care is taken not to release any private, sensitive or personal information.

Unless specifically requested, we also will not upload or release any photos of completed orders or custom designs prior to the event or launch date so as not to spoil your first look/premiere.

Once your order is complete, we will wrap, pack & ship your parcel to your nominated shipping address as per your delivery selection and email you a tracking confirmation number.

We provide free standard shipping to all addresses within Australia, with the option of a flat-rate upgrade to express post for $15

All orders within Australia are shipped AusPost using cartons &/or satchels with recycled packing materials &/or bubblewrap to ensure safe transportation of your products. Vicious Designs takes no responsibility for loss or third-party damage once your package has left our studio.