If you can’t find the exact design you’re looking for in our catalogue, we can help create a completely personalised custom design especially for you.

Simply contact our friendly creatives team with a descriptive creative brief for the design style you want and we’ll provide a detailed quotation confirming your requirements. You can also attach relevant sample images for inspiration.*

If you’re happy to proceed with your order, we will issue a tax invoice for payment of a 50% non-refundable deposit prior to commencing any artwork or design concepts.

Using your creative brief, we will compile up to 3 draft concepts and email these for review.

Please check all items for wording, spelling, colours, layout, graphics, font selections, etc and reply to the email with any required alterations to the design you like the most and we will email you further revisions for proofing within 2-3 business days.

If no further amendments are required, please note your confirmation of approval to proceed with the order ‘as it stands’ and we will issue a tax invoice for the remaining balance, payable prior to commencement of production of your order.

Once your order is received, we will assemble a proof with your supplied details and email you a secured PDF within 1-3 business days. Please check your proof carefully for spelling, colour, layout, etc.

If you find any errors or would like to make alterations, please respond to the proof email with any required changes and we will email you an updated proof for checking.

If no changes are required, please respond to the proof email with confirmation to proceed and our team will place your order in the production line.

While we will attempt, with all reasonable duty of care, to match colours please note that there may be some colour differences between digital proofs and final print due to monitor calibration and brightness, coloured, alternative or substitute stock options and different printers, inks and techniques used to produce the final print.

Unless otherwise stated, all items for print will be outputted exactly as per emailed digital proofs including the placement of Vicious Designs' website &/or logo. Please note that we do include a logo watermark on all digital proofs but these will NOT be included or printed on any final items, it’s purely visual brand protection. if you wish for all branding to be removed, we can do so for a small fee.

During production & finishing, your order is queued and processed for all relevant printing and trimming techniques

Digital printing & trimming: 4-7 business days

White ink printing & trimming: 6-10 business days

Hot foil stamping, letterpress, embossing & die-cutting takes a little longer due to each design order requiring the creation of its own plates. Please allow 7-12 business days

Laser cut petals, wallets, pockets, wraps & belly bands: approximately 15-20 business days (possibly longer for volumes higher than 200 units)

Vicious Designs reserves the right to use any artwork or designs created or edited by us in any future promotions, advertising or marketing purposes including but not limited to our website, Facebook, Instagram, Pinterest, any other social media platforms, printed marketing materials, or physical exhibition displays.

All reasonable care is taken not to release any private, sensitive or personal information.

Unless specifically requested, we also will not upload or release any photos of completed orders or custom designs prior to the event or launch date so as not to spoil your first look/premiere. If you don’t want any of your order shared, please tell us.